Health Systems, Main Topic, Public Health

A Journey of Service: From Bengkulu to Maluku

My professional journey in healthcare began with my service as a government-appointed general practitioner in Bengkulu. This early period became an important foundation in shaping my understanding of healthcare. I learned that being a doctor requires not only clinical competence, but also social awareness, resilience, and a strong commitment to serving communities in need.

After completing this period of service, I continued my career as a civil servant within the Ministry of Health of the Republic of Indonesia. I was assigned to Ketapang Regency in West Kalimantan before later developing my professional experience at Persahabatan General Hospital in Jakarta.

At Persahabatan General Hospital, I took on a range of responsibilities, beginning with emergency medical care and later expanding into medical service management, monitoring and evaluation, hospital information systems, disaster management, and healthcare quality improvement. These experiences strengthened both my clinical perspective and my understanding of hospital governance.

In 2014, I was entrusted with the position of Head of the Subdirectorate for Referral Health Services in Private General Hospitals at the Indonesian Ministry of Health. This role broadened my perspective on referral systems, hospital regulation, national health policy, and collaboration between government institutions, healthcare providers, and other stakeholders.

The next stage of my career took place at Prof. Dr. Sulianti Saroso Infectious Diseases Hospital in Jakarta. There, I served in senior leadership roles in epidemiological and clinical studies. I was also appointed to lead several strategic teams, including the Hospital Accreditation Committee and the Unit Cost and Tariff Team. These responsibilities further strengthened my expertise in healthcare quality, patient safety, clinical governance, hospital financing, and institutional development.

In 2020, I received a new assignment in eastern Indonesia as Director of Medical, Nursing, and Support Services at Dr. Johannes Leimena Central General Hospital in Ambon. Working in an archipelagic region gave me valuable experience in responding to complex geographical and health service challenges.

Limited access, inter-island referrals, workforce constraints, and the diverse needs of island communities required adaptive leadership, strong collaboration, and practical problem-solving. This experience reinforced my belief that healthcare leadership must remain close to the realities faced by patients and frontline health workers.

My service in Maluku continued when I was appointed Acting Head of the Maluku Provincial Health Office. In this role, I was directly involved in strengthening regional health policy, coordinating across sectors, improving service quality, supporting disease prevention and control, developing the health workforce, and expanding access to healthcare across the province.

My journey from Bengkulu to West Kalimantan, Jakarta, and finally Ambon has been more than a series of appointments and geographical moves. It has been a continuous process of learning, service, and leadership.

Each assignment has shaped my understanding that a strong health system requires integrity, persistence, teamwork, innovation, and a clear commitment to the public good.

For me, leadership is not simply about holding a position. It is a responsibility to create meaningful and lasting benefits for others. From clinical service to hospital management and public health leadership, I have remained committed to one purpose:

to help build healthcare services that are safer, fairer, more humane, and more accessible for all communities in Indonesia.